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PTCL DSL NOT WORKING

Truly speaking, I don’t have this issue due to my line man, he is very honest and loyal person. Whenever I have any issue I just call him on his cell phone and fix my issue.

But many friends of mine are having this issue, they call 1218 and it took 4 or 5 days for them to respond any request, and sometime even after that you have to go here there and call 1218 but all in vane, Please note 1218 people are just to listen you and forward your issue to concern exchange, some of us shout on 1218 boys (if girl :) some of us just smile with them) but this is useless, instead of that ask contact no relevant exchange, call them and if possible go there and ask for Broadband department.

Here I mentioned few Important Contact numbers of PTCL, you have right to escalate your issue upto certain level.

Registered Office
Corporate Headquarters, Block-E, G-8/4,
Islamabad-44000, Pakistan.

Corporate Customer Centers
Islamabad
PTCL F-8 Exchange
Nazim-Ud-Din Road
F-8/1, Islamabad
ph: 051 – 111 20 20 20
Fax: 051 – 111 21 21 21
acon@ptcl.net

Karachi
Ground Floor, EVP Office,
Hatim Alvi Road, Clifton, Karachi.
Ph: 021 – 111 20 20 20
Fax: 021 – 111 21 21 21
acon@ptcl.net

Lahore
26A Civic Centre
Barkat Market, Garden Town, Lahore.
Ph: 042 – 111 20 20 20
Fax: 042 – 111 21 21 21
acon@ptcl.net

Assistance Just A “Call” Away
You can call on following numbers for any desired service

New service requirement or purchase assistance 0800 8 0800
To Update Directory Inquiry 0800 0 1217
Billing information 1200
Inquiry or directory services 1217
Complaint registration or help on any fault 1218
Assistance on all services 1236
CLI, Voice Message Service activations & Code barring 111 465 465
PTCL Calling Card 0800 8 0808
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24 thoughts on “PTCL DSL NOT WORKING

  1. Asad ur Rehman
    #

    Mera Conection Hai 4 MB Ka Lakin Speed 1 Mb ki b Nai Ati…Kabi Kabi Puri Speed Milti Hai wo b Kuch Dair k liye …Bill Ata Hai 4 Mb ka Or Speed 1 Mb ki b Nai….Masla Hal Kiya Jaye Warna Ap ka clint Kam Ho Jye Ga

    Reply
  2. faryal
    #

    Hey i am using ptcl 3g evo cloud device
    N its not wrkng properly it show full signal bt not conected plssss hellpp me

    Reply
  3. Haider Ali
    #

    Fazol service hay……. mjhay one month hogaya h complain kartay huway lakin koi response nay da rhay……..4mb provide kar rhay lakin speed only 33 kb arhay hay …..

    Reply
  4. muhammad atiq
    #

    mera ptcl connection masla kar raha hay 2 din se kindly a kar problem solve karain dns error a raha hay bohot koshish ki but nai chala mera buisness loss ho raha hay jald az jald meri complain solve karain thank you my cantact number 03150583400

    Reply
  5. haris
    #

    my dsl is not working

    Reply
  6. haris
    #

    my land line no 35418364

    Reply
  7. saeed
    #

    my DSL is not working for 15 days .my land line no,,04235400232

    Reply
  8. shabab hussain
    #

    i have issue with my ptcl bill

    Reply
  9. new year wishes quotes
    #

    Hello Admin. My wifi connection is not working. Please help me. Thanks in Advance.

    Reply
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  11. hafiz sikandar
    #

    sir
    asalam o alikum
    janab 03-09-2014 ki raat se DSL NET OFF HA kahi baar PTCL OFFICE MAY BE GIA HO PAR KOI ADMI NI AYA THEEK KARNAE
    BARY MEHRBANI JALDI THEEK KARWA DY
    048-6644194
    BHALWAL DISTT SARGODHA

    Reply
  12. kamran
    #

    janab mera ptcl no dad hy.my no is 0515681281.pls check it.

    Reply
  13. Raheem Shah
    #

    Dear Sir,
    From last month we have again and again with Internet problems, some time not working absolutely DSL modem and now we have with speed problem. If you can’t provide normal speed and Internet connection please disconnect our DCL we don’t need and we don’t want only pay you monthly payment. At the time our DSL speed test shows us down load speed 0.86mbps and upload speed is 0.36mbps.

    Raheem shah
    Peshawar Hayatabad
    Our IP:
    182.185.88.192

    Reply
  14. Nek muhammad
    #

    My net speed is very slow 1mb

    0928633282 I complaint on the net speed that why you people do not give us a good speed we pay 1200/ monthly .

    Reply

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